Exchange & Refund Policy

EXCHANGE

Our exchange policy allows customers to return items within 14 days of purchase. To be eligible for an exchange, products must be unused and in their original packaging, and in resalable condition. Please write to us at hello@tinylittleexplorers.com for an exchange approval.

REFUND

We are unable to process any refunds unless you have received a defective or damaged product that is the last piece we have available. Please reach out to us at hello@tinylittleexplorers.com within 5 days of receiving your parcel with your order number and the reason for requesting a refund. Upon confirmation of product defect, we will process your exchange or refund within 30 days of your purchase.

If the item shows signs of use or wear and tear, an exchange or refund will not be provided.